| coin@coinfo.co.in |
Bangalore
Job Opening: Customer Service Representative - Traya Voice Process
Salary Structure:
₹18,000 per month - Freshers
₹20,000 per month - Experienced Candidates
Process Type: Voice (Inbound / Outbound Customer Support)
Languages Required: Hindi & English + Any ONE Regional Language (Kannada / Tamil / Telugu)
About the Role
We are hiring dynamic and customer-focused individuals for the Traya Voice Process.
The role involves handling customer interactions, resolving queries, and delivering high-quality service experience in a structured and performance-driven environment.
This is an excellent opportunity for candidates looking to build their career in customer service within a growing and stable organization.
Key Responsibilities
Handle outbound customer calls professionally,
Provide accurate information and effective resolutions,
Maintain proper call documentation and CRM updates,
Adhere to quality, compliance, and process guidelines,
Ensure customer satisfaction and positive experience
Meet daily productivity and quality KPIs
Eligibility Criteria
Graduate Freshers are eligible OR Non-Graduates with minimum 1 year of customer service experience Fluent verbal communication in Hindi & English Mandatory proficiency in any ONE regional language (Kannada / Tamil / Telugu)
Basic computer knowledge and typing skills Willingness to work from office (HSR Layout location)
| Experience | 0 - 1 Years |
| Salary | 2 Lac To 2 Lac 50 Thousand P.A. |
| Industry | ITES / BPO / KPO / LPO / Customer Service |
| Qualification | |
| Key Skills | Customer Relationship Voice Process Outbound Calling Inbound |
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